Employee Stories

Texas Texas is a right-to-work state, and the supreme courts here do not look favorably on companies that have the non-compete laws in their contracts. My husband actually was told to sign one after he had worked for the company for over two years. ALL the techs were told to sign the paper before they…

Texas I am so excited to find your site! I have been in the pest control business in Texas since 5/89. I quit working for a small, local pest control company (Dallas Pest and Termite) when ServiceMaster bought it. To this day, most consumers don’t realize that Dallas Pest is a division of Terminix. They…

Ohio I worked for Terminix for 14 years in Ohio, and I can absolutely relate to a lot of the employee complaints as well as customer complaints. I started as a route tech and worked my way to service management. The biggest problem is with the regional management. All they care about is how much…

Connecticut As of yesterday, I was a Commercial Sales Rep for Terminix in Waterbury, CT. I have seen forged documents and even sales classes on how to cheat a customer out of their hard-earned money. To show the kind of employer they are, I gave them a two-week written letter of resignation; and they terminated…

Ohio I was employed by Terminix as an “inspector” for one year. In truth, I was expected to sell termite control to any homeowner I came into contact with. The pressure to produce a sale bordered on abuse. Each day began with a review of the previous days’ activity. The sales manager or branch manager…

Maryland I worked for Terminix until last week. Without prior notice, I was discharged for no clearly defined reason; but I subsequently found out that I gave discounts to customers, they were due, even if they were not aware of it. Further, after completing a WDIR and recommending service (legitimately), which was performed, at settlement…

A few years ago, I worked for Terminix; and I truly feel for all of the customers. There were some really great guys who worked for the company, but most of the techs were not reliable. Any of us that would get upset and challenge the management on behalf of the customers were relieved of…

My husband is an employee of Terminix. They took over the company he worked for about two years ago, and it has been a nightmare ever since. It came as a shock to the employees, and they were told to sign a contract with them immediately or go home. We have children to support; and,…

Indiana Just started at Terminix as an inspector in “training.” I hate salesmen but my unemployment ran out and need something. I have been given the big “making money” speech. Right now, I am on a draw and hope to have another job before I am told to go out and sell. I have been…

England I am a former employee who left the company due to the lack of respect for management who simply rip off all of their clients. Do you know they offer a money-back guarantee for missed inspections? Please spread the word as 30,000 visits were missed in the UK last year, meaning over one million…

I can only speak of the termite department of Terminix; and if the customers truly knew what was going on, they would be surprised. I work for Terminix as a termite tech. I have been with the company two years and work for a branch that is under the corporation. First, I would say to…

Arkansas My husband worked for Terminix in Arkansas. Bad experience with that employment.

Florida I was an employee of Terminix for five years. My problem started when I was trying to transfer from Indiana to Florida to be with my girlfriend. My branch manager told me I could not transfer unless he approved it, and I had to stay for another month in Indiana so they could get…

Nevada Like a rat from a sinking ship, I jumped from the Las Vegas branch a little over two years ago. I am almost astonished to see that the problems we were having were not isolated to my branch. In short, the Las Vegas Office: Preferred to hire people with little-to-NO experience Was run by…

I must not use my name and address, but I hope you post this. I was a former manager for Terminix and was lured to work for them by the statement “To honor God in all we do.” I am a Christian, and it is hard to find a place to work for a company…

New Jersey I recently resigned from Terminix after only seven months of employment with them. I have spent the last 14 years in the pest control industry and, unfortunately, made the mistake of joining Terminix after coming out of a “semi-retirement.” It really is a shame that Terminix gets away with what it does; particularly,…

California I am an ex-Terminix employee, who still hears all the bad stories. I think it’s very unfortunate that they are like this. Only for the simple reason that I am still in the pest control industry, thank God with another company; but all these allegations do give the rest of us decent people a…

I am an employee of Terminix, and I think this site is excellent. Please continue to let consumers know the truth. As an employee, I can tell you that even we don’t get the truth.

Ohio My husband worked for Terminix until a month ago. Yes, the techs miss appointments, and a lot of them do NOT know what they are doing. Why? Because they are given false information from their superiors who are into NUMBERS, NUMBERS, NUMBERS. They are supposed to make 14 stops in an 8-hour day, try…

Georgia My husband also worked for Terminix until August of this year. I agree many accounts were missed and the management does not seem concerned. My husband was a Sentricon technician and was made to go out and service pest control accounts when he had never even been trained in pest control. All I have…

I’ve just spent an hour going through your website and reading all the crap that is on it. Amazing! I never quite realized the full extent of the problems Terminix has until visiting your website. I have heard numerous complaints as well as seeing some in my own branch. I have seen where old customers…

South Carolina I was an employee of Terminix for three years…now have my own (albeit small) pest company. The procedures we followed at my branch were absurd to say the least.

Georgia I am not at all surprised. Being a former employee, I have seen Joe Finney, at the time a manager for a branch of Terminix in Marietta, GA, offer customers $100 and play down their damages without having any idea as to the extent thereof. Obviously being in a position to criticize, I can…

I, too, am an ex-Terminix employee. I read every single letter from the ex and current employees, and it all sounded like a broken record. My first day with Terminix, I rode with another new guy who had experience with another company. We went to two houses. He showed me how to treat for general…

I worked for these bums for six months and all I could take. They are in for the quick buck.

Tennessee [Due to length of submission, excerpts only.] I have no doubt these are real stories from real people. I want you to know, that in my opinion, you are providing an invaluable public service by warning people of how the largest pest control company in the world all too commonly treats its customers. I…

Arkansas Could some of this be catching up with Terminix? I work as a partner doing termite repair for Terminix. Well, I did. We had to drop them from our client list. What could be the reason a small-town carpenter would drop a National account from their client list? They don’t pay! When you begin…

California It’s good to see what you are doing with this site. I too know firsthand about Terminix’s repeated wrongdoing in California, for I was once a termite specialist working for Terminix.

I am a former branch manager of Terminix and have many issues with Terminix’s operating procedures. I always attempted to put the customer first, something that is difficult to do considering the large number of customers and the bottom-line mentality. I can’t honestly say I have a warm feeling towards Terminix considering how I was…

Maryland I was a Terminix employee for about eight months, and some of the things they do to people is unheard of.