We have been goin back and forth with them for a month and a half now. SEVERAL times we have had to call because they rescheduled without our knowledge or didnt come when they were supposed to. We are only available on Thursdays and they were very aware. This last time we even spoke to the manager who made sure to schedule us for today march 20. They even put on our account that terminix cannot cancel or reschedule this appointment because they have down it to us so many times already. Today, keep in mind im pregnant, i packed my house up because i was scheduled between 3-5 for them to come to my home. I didnt get a confirmation text so i texted the person who usually comes out to see what was up if they were still coming. I got ignored. So i had to call the call center. She even confirmed nobody was supposed to change our appointment but that it was rescheduled for TUESDAY the 25th when they knew very well we cannot have them come out that day. They did not tell us. Didnt call or text or email and didnt ask if that was okay even though we already stated only thursdays. This business is absolute TRASH. This all happend because(and i know this is the reason) their technician misquoted us. So they basically were gonna keep screwing us over until we eventually dropped them. Dont waste your time and hard money you work for, for a TRASH BUSINESS. They clearly are rude and disrespectful and disgusting. This is how you treat your customers? God sees everything and i promise your karma may not come into your job but you will get your karms in your personal life i promise. Im also calling tomorrow and i WILL be raising hell ab this to the manager who made it clear they would b for sure coming today. Yall disgust me.

If you have been wronged by Terminix or another termite company, you don't have to fight alone.