POOR SERVICE! They never call to say they are coming, so they come when I am not home and leave a note saying they sprayed the outside. That is NOT fulfilling what I contracted for. When I call them to come BACK and do the inside, they are here less than five minutes. Meanwhile I have Florida bugs laughing at me. I had Sears before and they were great, but they turned it over to Terminix and since then I am BUGGED! I really do not care that I have another quarter on the contract, I am looking for a reputable company. VERY SUBSTANDARD SERVICE.