Purchased termite baiting system in 2016. The representative from the Mokena, IL Terminix Branch was a pleasure to work with. The annual renewal charge of $320 for the 2018-2019 termite baiting program was paid. However, the Mokena, IL branch refused to perform the inspection and has not reimbursed the $320.00 payment. They want us to enter into a new contract. I don’t know whether the Mokena, IL branch is a franchise or company owned. Doesn’t matter I will have to sue them to get my $320 back because they refuse to inspect the baiting system.

Submitted by D. M. Price from Chicago, IL

If you have been wronged by Terminix or another termite company, you don't have to fight alone.