Would never recommend this company in my life!!!! Dishonest & no compliment officer to regulate the employees & lies.
I wanted a one time treatment inside and outside my home with a free touch up. I just moved into the house and wanted to make sure there was a sweep of bugs. Well know and behold the guy came out did his half a effort job and told me he’ll be back in 6 weeks. Not only did he not come back but he signed me up for a contract I did not want. I’m just glad I never gave him a credit card, I paid him cash. But nonetheless I’m getting billed for services I never retrieved & a contract I did not want. Terminix claims they go to my house and treats it which is funny because I have a dog and there’s never a phone call to make sure for a appointment like pest control ensures and there is never a notice on my door or voicemail!! For all I know they haven’t came just as my free touch up never happened. I’ve called 8 times to complain and try to resolve this issue! They do not want to speak to the employee to see what happened (oh and did I mention I found him on Facebook, I guess that was my first mistake!!) Terminix expects me to pay for 1 service they show they did and Cancellation fee. 1. I was promised a free touch up 2. I have to pay to cancel a contract I didn’t sign up for?
It baffles me!! Do the contracts need a signature? Did the guy help himself to a sale and commission on a contract? Fake my signature? Who knows! I know Terminix refuses to even look into what happened.