I am a Terminix customer. Worst financial decision I have made in a very long time. I discovered termites in my home and panicked. I called Terminix and paid for a contract, I believed every sincere promise that technician made, it helped that it was backed up in writing on a contract. That was the last time I saw him or my money. HOW does a company survive on lies and fraud, literally robbing people? And they get away with it, obviously. Isn’t fraud against the law? They performed less than 25% of what they charged me for and I’ve never seen them again. I have called every phone number I can find for branch managers, advocates, even CEO’s and nothing. I filed a BBB complaint, and nothing. Are they untouchable? How can that be?? I’m accountable at my job everyday of my life and they can just TAKE my hard earned money and do nothing of what they promised? 100% Satisfaction Guaranteed on their website. Its all lies! Terminix=Scam. How I wish I had known. What can I do, so this doesn’t happen to someone else?