I was first told I would get somebody out to assess my problem in 2 days. That person called me to tell me he could not come out in 2 days but a week. He asked for photos of bugs. I emailed photos of many different shaped bugs, 1 photo showed them eating my face and another showed thousands of bugs in a dishpan I had removed from my person. He returned my email stating that I had midges and I had nothing to worry about. I called Terminix several more times and no matter what number I call I get the call center who will not give me an appointment or anybody of any substance that can receive a complaint or manage these yahoos in any manor.