Terminix recently acquired a few companies in my area. My co-workers and I were also acquired as part of that buyout. It’s been a nightmare since. We are expected to not only do the jobs (15-18 per day), but we are expected to schedule the customer and make pre-calls and post calls to customers. When Terminix acquired my former employer, the customers of the former company were not properly informed. Some received a generic email stating “welcome to the Terminix family” and others received nothing. Customers would call with an issue and they wouldn’t get a call back. I began giving customers my work email and work number so that they can reach me directly. I’ve been working with these customers for some time now and I try my best to keep them happy, but it can get so overwhelming. We’re doing between 15-18 services per day, to then come home and schedule people and call them. I wish we had more support. Some of my co-workers got screwed on pay. They worked over 40 hours and got a check for 2 weeks totaling less than $300. This hasn’t happened to me yet, but the moment it does, I’m gone. I work too hard to get screwed.
I can go on and on but I’m just tired right now. I just worked a 12 hour shift in 98 degree heat and I can barely keep my eyes open, but word of advice to any potential customer: HIRE A REPUTABLE LOCAL COMPANY. DO NOT HIRE TERMINIX.