Customer for 20 years, recently had inspection and was told my house was infested with termites and needed tenting. I panicked, paid with visa for service. Next day, got second inspection and was told I did not have termites, so I cancelled with Terminix. I asked for a report, 2 weeks later it arrived, my signature was forged. They had been out on the second day and installed dozens of flat discs, which I was charged something like $1600, I told them to remove them. They charged my visa, I challenged it, they billed me and are sending it to collection. In my opinion they took advantage of me. I am a senior citizen, just lost my husband and have spent hours, days and weeks trying to get this fixed. I have left many calls for district manager, and tegional manager, no response. I will get a lawyer tomorrow. DON’T USE TERMINEX!!!

Submitted by Rosa Markolf from Carpinteria, Ca

If you have been wronged by Terminix or another termite company, you don't have to fight alone.