Utilized Terminix to treat my home prior to purchase at request of my bank. Treatment was normal and work was accomplished quickly. Then SMAC or $MAC took over and that’s when things went bad. Never received initial billing statement, they assessed a penalty. I contacted them and they had an incorrect address on file. We corrected the address and I made the monthly payment. The next month came and still no statement, when I finally received a statement it had a late fee assessed even though no billing statement was received. I paid off the remainder of the bill and will NEVER use Terminix again. There are plenty of other choices in home pest control.