We have been over 10 years policy with Terminix and we went to India for 3 months and did not pay the bill on time. They cancelled the contract and when we called them, they came and said that we have to pay $599 the first year (our original payment was $225/year) and $350 the subsequent year after they finished inspecting the home. They declared there were no termites anywhere. I showed them some termites on the window sill and then the guy said that the first year will cost $3000 because now we had termites. Over ten years we paid for nothing. They come every there and absolutely no treatment of any sort but check everywhere and just say no termites and go away. They sent some useless folks who are not experienced neither to take care of the termites nor the customer. I do not know what options I have as the contract is expired now, but the termite problem came while the contract is active.

Submitted by Raj Johnson from Mobile, Alabama

If you have been wronged by Terminix or another termite company, you don't have to fight alone.