Terminex was in effective for pests and I tried to cancel by phone. The first time they claimed the cancellation did not go through because the call was disconnected which it wasn’t. The second time I called they said it was cancelled. Three days later I get a bill stating they came out and sprayed that day after I cancelled and I owed them 99$. I told them I cancelled it and they couldn’t have sprayed as I never put our dog in the house and they wouldn’t have had access. I tried to speak to a manager and was told “someone would be calling me” this is the most inefficient business I have ever worked with! Filing a complaint with the BBB.

Submitted by Rani from Midlothian, VA

If you have been wronged by Terminix or another termite company, you don't have to fight alone.