Current Terminix Employee Warns, “DO NOT HIRE TERMINIX!” (submitted by Anonymous in New England)
“Johnny” has been working for a small pest control company in the Northeast for some time now, but he has a new boss: Terminix. You can read Johnny’s story below.
“Terminix recently acquired a few companies in my area. My co-workers and I were also acquired as part of that buyout. It’s been a nightmare since. We are expected to not only do the home inspections and treatments (15-18 per day), but we are expected to schedule the customer and make pre-calls and post calls to customers.
When Terminix acquired my former employer, the customers of the former company were not properly informed. Some received a generic email stating “Welcome to the Terminix family” and others received nothing. Customers would call with an issue, and they wouldn’t get a call back. I began giving customers my work email and work number so that they can reach me directly. I’ve been working with these customers for some time now, and I try my best to keep them happy, but it can get so overwhelming.
We’re doing between 15-18 services per day, to then come home and schedule people and call them. I wish we had more support. Some of my co-workers got screwed on pay. They worked over 40 hours and got a check for two weeks totaling less than $300. This hasn’t happened to me yet, but the moment it does, I’m gone. I work too hard to get screwed.
I can go on and on, but I’m just tired right now. I just worked a 12 hour shift in 98 degree heat, and I can barely keep my eyes open, but word of advice to any potential customer: HIRE A REPUTABLE LOCAL COMPANY. DO NOT HIRE TERMINIX!”
This story came straight from an anonymous Terminix employee. Boy, does this sounds familiar: forcing workers to achieve unreasonable quotas, terrible customer service, poor treatment of employees. Do you think Terminix employees can conduct complete termite inspections and adequate pest control treatments with 15-18 appointments each day. (They can’t.) What’s your Terminix Story? Tell us HERE.