California

My husband has been employed by them for many years and both of us have gone through so much stress with them.  For example, Terminix claims that it pays their employees overtime and time and a half.  However, employees’ salaries appear on the check stub in one lump sum.  There is no indication how many dollars one is receiving for overtime and/or time and a half for that two-week period.  When my husband approached this issue, Terminix called him into a meeting with a lawyer sitting by and explained that Terminix does indeed pay overtime and time and a half.  In actuality, Terminix does not pay overtime and time and a half for commissioned jobs, which make up 98% of what most employees handle.  How many companies need a lawyer sitting by when an employee has an employment related question?  This is just another of Terminix’s intimidation tactics.

Since 1991, my husband has not received one single pay raise.  Terminix also does nothing to build employee morale. Besides not giving pay raises, employees are not given yearly performance appraisals, nor are the EVER given a pat on the back or a thank you for doing a good job.  Instead, they are told to work harder and longer hours and make the company richer. Terminix employees are told to look honest customers in the eye while they know they are ripping them off by doing insufficient chemical applications.  Terminix is a shady little organization, as is ServiceMaster. They are only interested in money had care not at all about their customers or employees.  My husband puts in 12 hour days, but the pay he gets from Terminix doing those long hours, he can get in an 8-hour day elsewhere.  Terminix is nothing but a nightmare company.

This company is known for hiring employees without checking out their records thoroughly; thereby, they have on several occasions hired folks with past criminal records.  One example of this happened six years ago when an employee by the name of Mr. X was working for them.  This individual would offer to moonlight as an accountant for several people he was doing exterminator work. Terminix would even recommend him on such a basis and assure these customers that Mr. X was a responsible individual. He would then steal checks worth several thousand dollars from these individuals, one of which happened to be a charity.  When these individuals turned their complaints over to Terminix, Terminix did nothing for these individuals and simply shut the door in their faces. Terminix would also not cooperate with the authorities who questioned them about Mr. X. Instead, they came to his defense and kept him on as an employee.  This individual then committed identity fraud on several of his co-workers. In one such individual’s case, $200,000 worth of merchandise was bought on fraudulent credit cards. Again, Mr. X was not fired.  Mr. X was allowed access onto the Terminix property day and night and employee personnel files were kept in an open area where anybody could get to them.  When problems with this employee were reported to the branch office as well as the corporate office in Memphis, Tennessee, Terminix refused to take any responsibility for their employee’s actions. Instead, they turned their backs on the whole situation and did nothing to help their employees. They threatened employees with termination if anyone spoke about this openly.  Terminix is an extremely unprofessional company. Their employees are overworked and underpaid and TERMINIX REFUSES TO PAY OVERTIME even though most of the exterminators work 10 to 13 hour days. They also ask that their employees purposely overcharge their customers and perform inadequate extermination duties, but charge the customer anyway. For example, if an outside area needs to be sprayed during a rain storm, it is obvious that the chemical spray will be washed off by the rain.  However, the exterminators are instructed to go ahead and spray anyway. Thereby, the customer is screwed out of both money and service. Also, each exterminator is told not to spend more than 10 to 15 minutes at each call, which is realistically impossible to achieve if one were to do a good job. However, if they complain, their jobs are threatened. Terminix is only interested in money and they don’t care who they have to step on to get it.  They care nothing about their customers or employees and are running an illegitimate operation and getting away with it.

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If you have been wronged by Terminix or another termite company, you don't have to fight alone.