After reading everything you had to go through, I thought I would share with you my experience with Terminix. I am a state-certified applicator and was employed with a company for three years before it was purchased by Terminix. Although they promised not to change the company or management, because it was a well run and profitable company, the changes soon followed. Terminix brought in new management and found a way to get rid of all the old managers and supervisors by moving them to other Terminix branches or promoting them. Once their “troops” were in place, they then began to make cuts to employees’ pay. They also began to cut back on the amount of time and chemicals used in the treatment of customers’ properties for pests. The new branch manager was a loyal “Terminix Man,” and he made the comments that we made too much money for what we did. All the while, he was collecting his six figure salary. One day, I went into his office to talk to him about the changes and problems that were going on. He didn’t want to hear it. (On several occasions prior to that day, I tried to talk to him about the pay situation and got vague answers like “I’ll get back to you.”) Well, to make a long story short, I quit that day. I firmly believe that Terminix’s philosophy is to get the most money for the least amount of time and effort and to also keep more new accounts coming in the front door than are going out the back. Not only do they wrong the consumers, they also treat their employees poorly. It sounds like in your case that Terminix used underhanded tactics to gain their goals.