Virginia

I am a former Terminix “Inspector” Sales Associate.  I was 10th in the region after my first 5 months in the field.  I prided myself on the fact that I went out of my way to get the consumer the best possible price.  I rarely sold the termite bait products to consumers, although they were the  products we were instructed to push.  The bait products are overpriced and take time to be effective (Sentricon & Advance).  Our Region Manager came into the sales room one morning and told us that we were to sale the “Bait”  for $2 less a foot than what the rate card showed.  This was good news, it made the product financially viable for alot of customers.  In the month following, I sold bait at a 3 to 1 bait to liquid ratio and I felt good about selling it.  Around that time, the Region Manager informed us that he made a mistake and the “Bait” was not to be sold at that price, or we would not be paid commissions on those sales.  We were assured that we would be paid commission on the sales prior to that day.  The commissions were not paid, I  addressed this with our branch manager and was again assured that it was no problem he would take care of it. I gave one-month’s notice after accepting an offer in another field.  It has been three months since the bait incident, and I still have not received commission for those “Bait” sales. Once I brought up small claims court and a warrant in debt, I was threatened with arbitration.  The sad thing is, they know they owe me that money.  Now that I’ve moved on, they feel they can ignore me and I’ll just go away. I have lost alot of respect for all of those involved.

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