Manassas, Virginia

I worked for Terminix in Manassas, Virginia, for two years. The incompetence that we technicians had to deal with was disgusting.  Many times, we had no supplies to properly do our jobs.  In the summer of 2004, we were actually using plain water at customers’ homes since management did not order the materials we needed. The really bad thing is that we collected payment for these “services” when they were rendered. I listened to customer complaints about the company from day one. Customer service did not exist.  The customers were treated rudely and given the runaround more often than not. It’s a shame that such a well known “trusted” company treats their customers with such deceit and disrespect.  As a consumer, I would not use or recommend Terminix to anyone.