This is a great web site. I wish I had found it before hiring Terminix for monthly service for our home. BAD! BAD! service. I feel sorry for others whose claims are more significant. They are billing me for services not rendered. On the first visit, the technician never called us, came when we were not at home, and apparently sprayed only the outside of the house. This is not acceptable since we stipulated that we wanted inside treatment. The second visit never happened, and no invoice was left by the technician. I keep receiving their bills.