I have a problem with the Clifton NJ local Terminix office. Missed monthly inspections, appointments made and not kept by both field inspectors and office manager. When I call, I get put on hold and then disconnected two and three times before my call is placed through. I have paid for a three-year contract (36 months), and they have missed seven monthly inspections. They expect me to renew my contract with them… FAT CHANCE!