St. Charles, Iowa
We hired terminix after a local company let us down. There was a chemical treatment done by the other company that did not work. Terminix installed the baiting system 5 months ago. We got a letter from Terminix saying no activity was seen during the inspections and that we would be put on 3 month cycles. One week later while painting we found a live termite run. We reported it right away to the 800 customer service line on May 22nd. May 25th, today, I still had not heard from them so I called back. No report had been generated. Someone is suppose to call us back. I will let them know about your site and let them know I am uneasy depending on them to protect our home. Any suggestions for me at this point. Thanks for the site.