I had noticed a wasp problem when i moved into my new house on the rooftop and looked for a company that could handle this. DO NOT USE TERMINIX. I reached out for someone to look at my situation and give me an estimate. Immediately the rep was trying to lock me in for at least a year contract when all i needed was a one-time service. Once i finally had the rep agree to the one time service, i paid and expected the job to get done. I had 2 people come out to take pictures of where the nests were and confirmed there was an infestation. Both of these people didn’t spend more than 5 minutes in the area and left saying they had taken care of the problem. I had returned to the area both times to get stung and realize they had done nothing. At this point, I have called the phone line 30 times to connect with just 6-7 people who all assured me their managers were not present and were taking the steps to begin the process for my refund. No communication and seriously considering small claims court at this point. USE SOMEONE ELSE.

Submitted by Justin Aikens from Philadelphia, PA

If you have been wronged by Terminix or another termite company, you don't have to fight alone.