I hired Terminex in April of 2020 they were nice professional. It seemed they did a good job. Later on like a week later still had a major pest problem and I think it was worse.. So I called which was not hard to get through when your new. They came back out retreated and boom no effect . So as the months went by we got a different person coming to our house and he explained how we could not have dog food out and we needed a dehumidifier in the basement. So we would keep the dog food put up and fed the dogs twice a day and cleaned bowls out. I got a dehumidifier from Menards. Then as time went by we found out no effect. A year has almost gone by I cannot get a hold of Terminex no matter how long I am on the phone. I know they won’t talk to me because I am paid up. I finally got a hold of them through a text and I said cancel me service a day later they responded to my answer and said they were sorry that I cancel and wanted me to stay with them. Then they wanted a reason why I wanted to cancel. I said because you can’t kill a small minuscule bug!! End of story.
I did have Orkin come out before I cancel and they did a hell of a job best service ever is from Orkin!! Don’t waste your money with Terminix!!!!