I have Terminex as a pest control. They are fine there, but when I had creaking in my bathroom I then called them. They sent an inspector out that showed me pictures they said were my beams. They were infested with termites, they then sent someone that was to fix the infested area, but I was told by them that there was no problems. I waited for a reply from terminex for a day, with no response, then the next day went underneath myself, and found no problems and not the same type of beams as shown to me. There is no easy way to tell them of my problems, so I am informing other places.