Basically I was offended already during the first call. The staff Ginger, yea remember this name, said I have an accent after I said my Last name is a Chinese one, and she was acting all confused about what I said. After saying that I was offended by her comments, she just said that she’s gonna put someone else on the call and I got her supervisor, and since I was pretty pissed by then my speaking was faster but she had no trouble at all understanding me, and tbh never in my life have I ever been told I have an accent except maybe an English one after I watch too much sherlock holmes. So yea I think the staff Ginger should be fired out of explicit racist.