I cancelled my service last year due to poor customer service. Got lured back for discounted mosquito services only. A week ago they sprayed but mosquitos are worse than ever. I called and told them I am having outdoor party with small children and need them to return before party in 2 days. They assured me someone would come next morning and they would call or text to confirm. Next day I ended up making 5 phone calls because each time I called was told someone would get back to me, including branch manager and supervisor. I have given up on getting anyone here before my party and will go buy foggers. I wasted $60 and plan to ask for refund and cancel rest of my service and will look for every public domain to write a complaint. Will also lodge BBB complaint if I don’t get my money back. FYI, there are over 2,000 complaints against them in BBB. Terminex products do not work and they provide piss poor customer service. Don’t waste your time or money!

Submitted by D from N Plainfield

If you have been wronged by Terminix or another termite company, you don't have to fight alone.