I got on the web site of Terminix and requested a inspection to be done on my bedroom floor. They called me and I told him that I have been a customer for 20 years and I have something eating my floor. He says do you have the pests and termite contract? I said, I have the termite contract. He says their will be a fee to come out cause I don’t have the pest and termite contract. I have paid hundreds every year for 20 years to keep my contract. It was 6 years ago that I had them look at my floor and they never did anything about it. Now I request an inspection and they want $300 to come out. I am no longer a Terminix customer. Shame on them.

Submitted by Thomas Lackey from Longmont, Colorado

If you have been wronged by Terminix or another termite company, you don't have to fight alone.