I just received a phone call for a free termite inspection inside my home. I have had outside service from Terminix for many years. I told the rep that twice this was scheduled and no one came. He told me I canceled one last year and year before I don’t know what happened. I did not cancel the visit. He as much as called me a liar and when I tried to cancel the visit/call he would not hang up. He was totally unprofessional. I am considering canceling my outside service altogether. I have never been talked to so rudely. He told me I could not cancel the visit. This is my house and I can do anything I want. If I get another call regarding this I will cancel my Terminix service. Please never let this guy call another customer. Thank you, Joni L. Castro

Submitted by Joni Castro from Fortuna, California

If you have been wronged by Terminix or another termite company, you don't have to fight alone.