While I understand how you feel about Terminix — hey, I worked for them and know they are a bunch of money hungry cheats in more ways than one. It’s not fair to hold them accountable for damages to your home outside of those caused by pests. The water damage to the roof was water damage — not pest related, so why would you trust a pest firm, any pest firm, to tell you about your roof? Would you let your lawyer tell you about an illness??? Keep up a good fight, cause Terminix screws people every day. But put the blame in the right spot, like doing termite jobs using no chemicals!!!! Look into that someday when you have a chance. Now, I am not saying it happens mind you (ha ha); but I wonder how they make all that money come swarm season with so few workers out there. Fight on.