I’m just starting my battle with Terminix. I have a protection policy with Terminix and found three years ago that I had termites. I bought my house about 4 years ago. I had no problems with Terminix three years ago, they paid for all of the damages to be repaired. Almost the whole front of the house had to be replaced. I just recently found that they’re back and in the same area. I found out through this that they have a compliance department that has to come to anyone’s home that has problems with termites and report back to the state. They found that the front of my house had never been treated. You would think that after all of the trouble I had, someone would have made sure the house had been properly treated. I’m not sure what is happening now because no one is ever in the office that I need to speak with and I can’t get anyone to call me back. I don’t know who I should contact now. Good luck in your battle. It is too bad we have to go to such extremes to get any results.