Yuba City, California
We wound up in small claims court over an inspection done by Terminix. We lost our case, only because we sued the previous owners instead of Terminix. The judge was kind enough to tell us that was the only reason we lost. They also claimed we had a clear inspection, only to find out three months later that the last “tag” was dated almost a year before we purchased the house. To make matters worse, once a reputable company came in to look, they said it would have been impossible for Terminix to have done a proper inspection and if they had they would have found dry rot, leaks, animal activity, and other things under our home. Our homeowner’s insurance finally paid for necessary repairs. I would never call Terminix. After my personal experience with them, I encouraged my employer to change pest control companies. We canceled our service with Terminix. When the new people came on and started inspecting, they found Terminix had not even done some of the work they claimed to on their log sheets. Maybe in other places they are better, but the “gentleman” (I use that term cautiously) that runs the Yuba City branch needs to find another job. We found him to be rude and unresponsive to our inquiries. Since our experiences with them, we have also come across ex-employees who claim harassment, threats, and a less than pleasant work environment. This is a classic example of what happens when a company thinks their big name will protect them. They should be held accountable just like the rest of us.