First off, don’t fall for Billy’s line of BS. Second, I had no termites when I contracted with them. At Billy’s request, “because they’re everywhere”, I contracted for subterranean termites after my initial pest control, so I signed up for the bundle. Then I was being double billed lol. Once for the pest control and once for the bundle. Still waiting for my refund for the double billing.
Then and only because I decided to redo my floors guess what I found??? Subterranean termites… total infestation. Huge nest, the whole deal. No indication of termites before. Not through his inspection, no wings, no wood decay, nothing. What can he offer me? Treatment. So I get treatment, nest removal, and guess what? I still have termites… Today they bill me again and I call to cancel. Not only are they not going to credit me, offer me any refund, pay for my damage, but they’re going to charge me a cancellation fee. That is until I speak to my local branch, the branch that can only offer me treatment as a remedy. The treatment that didn’t work. And the treatment which allowed a nest to form a mere foot from a bait station… a bait station, 13 of them actually, which should have never allowed this to happen in the first place.