The service has been horrible. I purchased an exclusion service at 1200.00 and still have holes around my garage door. The week of the 7th they sent someone out to look at the door and said they would be back on the 11th to complete, Needless to say no one showed up. Another appt was set up for today the 16th between 9am and 11am and it is now 4pm and no one has not shown up. I called corporate and they are saying they will have someone call me. Well we will see. I would not recommend Terminix to no one their customer service is very bad.