Ohio

My wife and I bought a home here one year ago. At the closing, the owners had a termite warranty with Buckeye Terminix which was supposed to be transferred to us. A Buckeye representative told me the “paperwork” for the warranty would be forthcoming.  One year later, after no contact from Terminix, I called them again and found that Buckeye Terminix had closed.  I was also told the account held by the previous owner had been canceled.  I spoke to another Terminix representative who told me to fax a copy of the previous contract.  I added a copy of the Wood Destroying Insect Report (required for inspection) which showed no activity in our home.  They said they never received the fax and have not returned one phone call since that time.

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If you have been wronged by Terminix or another termite company, you don't have to fight alone.