So, it all started with a call, for what I thought was a simple ant problem, but has escalated to what will soon become a legal issue. Terminix came to my house to get rid of ants and charged me over $225, but whatever they did, did not eliminate the problem. In fact, after repeated calls to have them address the issue, since I was still seeing ants in my house, they sent a guy out, who never did anything but yak my ear out- yet, never addressed the issue. An inspector, Tony Bell, a person with no integrity, indicated that I might have other issues, and proceeded to suggest that I needed them to come out and address. He indicated that they would eliminate rodents- field mice mostly, and also address a potential issue which, was not at the time, but could turn to mold. A small section in the unfinished part of the basement which was discolored. Essentially about 2 square feet of space. I agreed that it needed to be done, but the job was never completed. They sent the same man that did the supposed ant spraying to get rid of the potential for mold problem, and he sprayed some chemical on it- for which they charged me a excessive amount of money. I had to make multiple attempts to speak to a manager to address my issue, before getting a call back. After explaining what transpired to this manager, he indicated that he would investigate. To no avail. It’s now been over a month , I have left messages, and nothing- no response. Even after explaining to this manager the full details of what took place. Oh, the rodent problem was never addressed either, despite them charging me to eliminate that problem. I suggest to anyone reading this to not engage, at any level, with this company. Poor and incomplete services, over priced, unresponsive, and unethical.

If you have been wronged by Terminix or another termite company, you don't have to fight alone.