My husband at the time saw a mouse in the master bathroom. When he told me I was terrified, I never lived with mice and always said I never will. So I called Terminix. They came out the next day the guy was very nice did the estimate and then the next guy came out the next day to do the service. After he did the service with the traps and patching up holes we never saw anything else until exactly 8 months later. I called Terminix and got someone online but she was looking for my account for 1015 whole minutes and couldn’t find it. And then she hung up on me and never called me back. After seeing naughty stories I understand why I was treated the way I was. I found out when the guy came the first time he forged my signature for a two-year contract that I never agree to. Once I found that out via an email I received I called Terminix and they canceled that and gave me my money back. I was wondering why all these hunks of money was coming out of my account. Actually it was a quarterly service. They were liars, and they are cheaters. They seem so nice once they come to your house but they have an agenda to get more money for themselves and the company. I also have a mole issue in my yard and they convinced me to sign up for two-year contract. Once I signed up for that contract I called and they will come out and put these worms in the ground. And they were only allowed to put a certain amount of worms that did not even cover my backyard. I’m like this is defeating the purpose. Then another guy came out and said both the neighbors on the sides of me need the contract as well because they have moles too. I said well I wasted my money, and he just looked like yes you did and left. I’ll called and cancel that contract because that was $956. Such a waste of time, such a waste of money .

Submitted by Dawn Moore from Willingboro, NJ

If you have been wronged by Terminix or another termite company, you don't have to fight alone.