I paid lots of money for Terminix to get rid of my termites. They have checked under the house and even installed traps. I have had two men come out and claim that there are no termites. But when I ask for them to put it in writing, they tell me to call the office. I have asked the office 3 times to mail me something in writing stating I have no termites. The office says they will and I never get no letter. The two ladies names I spoke too are Ashley and Donna. One at the High Point NC location and the other at the Greensboro NC location. If someone could please notify the two offices and ask their supervisor to give me a call please.