One of their representative who his name is; Chandler Kirkpatrick came to us on 27-June-2020 with a piece of paper and explained us what they did gor our next neighbor. He have us one time fee amount information which is $119.00 and I accepted his offer for one time service and gave him my personal check. He didn’t leave any information such as his business card or any receipt. 29-June-2020 company’s technician came and completed a very basic job. I got email from Terminix with an agreement and realized he forced me to sign an annual agreement and they’re going to charge $714.00. I called to the company and talked with 3 different person and they hold me couple of times. It took 59 minutes. The reason why I called them to cancel that unfair agreement which I didn’t signed it for annual service but after 59 minutes they didn’t cancel it. They told me that, they’re going to charge me $99.00 early cancellation fee and even I accepted that (which is unfair because I signed it only two days ago and their reps didn’t tell us about annual fee) but they still didn’t cancel it. She said, local branch will contact me for cancellation. I asked her to send me an email with proof of cancellation or give me a case number but she refused. Now I’m waiting Terminix local branch (from Gulf shore, AL) call. Terminix totally swindled us!