Customer Complaints

A person from TERMINIX came to do routine pest control. When we pointed out a little pile of dust and asked if this was termites. He said yes and that we would have to tent the unattached garage and house…

I called my local terminix division today around 12pm and was told that they would have someone come spray my apartment. At 430pm (30 mins before the guy was supposed to come) he calls me to tell me he can’t…

After 19 years with this company, they refuse to reimburse me $698 for a year of service which was NOT used at all. We informed them we were moving and scheduled service for the new address, but instead of sending…

I would like to file a complaint and have my account reinstated. I have had this account over 10 years with no issues and now the branch assigned to my home is submitting untruthful information and trying to cancel my…

We had NEVER had termite sitings by their inspectors until we had told Terminix we were thinking about moving. After 36 years of Terminix payment they(all of a sudden) put out bait stations. For 36 years we never had any…

A man named Andy Wagenknecht came out to give me a quote on getting rid of bedbugs at my house in miamisburg, oh. He came in and looked around for a total of three minutes and told me that I…

I am on a plan which I pay $130 every 3 months. I had Terminix come to my home 2/3/23 for a termite consult. A new employee Jordan Oakley-Senn diagnosed the bugs as termites and charged me $400 for a…

Please be careful with this deceitful company around your property. I have been with Terminix for a few years. We signed up because of roaches and occasionally ants inside the house. Services were great in the beginning, the technician always…

all i will say is this i have continued to call this co month after month after month after month about unathorized service , nothing is ever clear , nothing ever comes out as quoted starting with the initial sales…

Absolutely pathetic service from the local branch in Nashville. I needed a dusting done for Brown Recluses done on the 26th and when the tech came out, they said that they had no idea they were supposed to dust. I…